Managing Confrontational Behavior in Mediations

Managing Confrontational Behavior in Mediations

As professional mediators, we are accustomed to observing and dealing with challenging and unproductive behaviors. Our training and experience provide us with the insight that helps us to discern emotionally driven behavior as opposed to behavior that is grounded in…

Decision Making and Taking Decision in Mediation

Decision Making and Taking Decision in Mediation

“Certainty is a cruel mindset. It hardens our mindset against possibility.” ~ Ellen J. Langer Decision making is a process. Taking a decision is an act. In mediation, parties’ right of self-determination is to be respected. By no stretch of…

Learning from Every Mediation

Learning from Every Mediation

Learning from Every Mediation  I have been mediating for over twenty-five years. During this time, I have had many different experiences with clients, including the good and the bad. I have also had experiences that exceed good — mediation can…

What is a Mediator?

What is a Mediator?

The common attribution to the word ‘Mediator’ is one who is neutral, one helps to resolve or one who helps to balance the power to create a space for negotiation and navigate through barriers created by perspectives. A mediator, like…

The Limits of Mediation

The Limits of Mediation

“Every man takes the limits of his own field of vision for the limits of the world.”   Arthur Schopenhauer  “To be aware of limitations is already to be beyond them.”   Georg Wilhelm Friedrich Hegel  “The only way of discovering the…

Mediation in the Field of Business and Human Rights

Mediation in the Field of Business and Human Rights

In this article, I describe the mediation of a human rights dispute alleging abusive work conditions and labor practices in a global supply chain. This situation involved several commercial disputes between purchasers, contractors, sub-contractors, and workers from the “informal economy.”…