Managing Confrontational Behavior in Mediations

Managing Confrontational Behavior in Mediations

As professional mediators, we are accustomed to observing and dealing with challenging and unproductive behaviors. Our training and experience provide us with the insight that helps us to discern emotionally driven behavior as opposed to behavior that is grounded in…

Decision Making and Taking Decision in Mediation

Decision Making and Taking Decision in Mediation

“Certainty is a cruel mindset. It hardens our mindset against possibility.” ~ Ellen J. Langer Decision making is a process. Taking a decision is an act. In mediation, parties’ right of self-determination is to be respected. By no stretch of…